Last updated: September 16, 2026

Seventhavenuelink operates the website at seventhavenuelink.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

When you interact with our website, we collect the following categories of information:

Information you provide directly to us:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (card number, expiration date, and security code are processed by our payment processors; we do not store full card numbers on our servers)

Information collected automatically when you browse:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed, time spent on pages, and click patterns
  • Referring URL and exit pages
  • Cookie data and similar tracking technologies
  • Transaction records (order history, items purchased, order value, and order status)

How We Use Your Information

We use the information we collect for the following purposes:

Order processing and fulfillment: We use your name, email address, phone number, shipping address, and payment information to process your order, arrange delivery, send order confirmations and shipment notifications, and handle any delivery issues that arise.

Customer service and after-sales support: We use your contact information and order history to respond to your questions, process returns and refunds, and resolve any problems with your order. When you contact us, we may keep a record of that communication to provide better follow-up service.

Website optimization and analytics: We use IP addresses, browser data, device information, browsing behavior, and cookie data to understand how visitors use our website, identify technical issues, and improve site performance and usability. This data is analyzed in aggregate and is not used to identify you personally.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, keep items in your shopping cart, and analyze site traffic. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the website — including the shopping cart — may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information. We share information only with the following categories of service providers, and only to the extent necessary to fulfill the purposes described above:

  • Payment processors: to charge your payment method and process refunds. Your payment details are transmitted directly to the processor and are subject to their security standards.
  • Shipping carriers: to deliver your order. We share your name, shipping address, and phone number with the carrier assigned to your delivery.
  • Analytics providers: to help us understand website traffic and usage patterns. These providers receive aggregated or anonymized data.

We do not share your information with any other third party for marketing or advertising purposes.

Data Retention

We retain your order and transaction records for as long as necessary to comply with applicable tax and accounting requirements and to resolve any potential disputes. Contact information from customer service inquiries is retained for 12 months after the inquiry is resolved.

Your Rights

You may request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information by emailing info@seventhavenuelink.com. We will respond to your request within 30 days. Please note that we may need to retain certain order records for legal and accounting purposes even if you request deletion.

Security

We use SSL encryption to protect data transmitted between your browser and our website, including payment information. Access to customer data within our organization is limited to personnel who need it to perform their job functions.

Changes to This Policy

If we make material changes to this Privacy Policy, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact

For privacy-related questions, contact us at info@seventhavenuelink.com or write to Seventhavenuelink, 4001 Xenia Ave N, Robbinsdale, MN 55422, United States. You may also call +1 612-615-2164 during our service hours: Monday–Friday, 9:00 AM–6:00 PM CT.