Last updated: September 16, 2026
Order Processing
Orders placed before 2:00 PM Central Time (CT), Monday through Friday, are processed the same business day. Orders placed after 2:00 PM CT or on weekends and U.S. federal holidays are processed on the next business day. Our standard processing window is 1–2 business days from the time your order is confirmed. During this window, your items are picked, packed, and prepared for carrier pickup. You will receive a shipment confirmation email with a tracking number once your package has been handed to the carrier.
Delivery Timeframes
We ship to addresses within the contiguous United States only. The table below shows the estimated total delivery time from the moment your order is placed to the moment it arrives at your door. Total delivery time is the sum of processing time and carrier transit time.
| Destination | Processing Time | Carrier Transit Time | Total Estimated Delivery |
|---|---|---|---|
| Contiguous United States | 1–2 business days | 3–5 business days | 4–7 business days |
Carrier transit times are estimates provided by the carrier and are not guaranteed delivery dates. Weather conditions, peak seasonal volumes, carrier operational delays, and other unforeseen events may extend transit time beyond the estimated window.
Shipping Cost
Shipping is free on every order, with no minimum purchase threshold and no conditions. The price you see at checkout is the final price you pay for the product and delivery. We do not charge handling fees, packaging fees, or any additional shipping surcharges.
Sales Tax
Seventhavenuelink does not collect sales tax on orders. No tax is calculated at checkout, and no tax is added to your order total. The amount shown at checkout is the complete amount charged to your payment method.
Carrier Selection
We select the carrier based on the destination state and the most efficient route for your specific order. Depending on your delivery address, your package may be shipped via USPS, UPS, or FedEx. The carrier assigned to your order will be confirmed in your shipment notification email.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number and a direct link to the carrier’s tracking page. Tracking information is typically available within 24 hours of shipment. If you do not receive a tracking number within 3 business days of placing your order, please contact us at info@seventhavenuelink.com and we will locate your shipment.
Delivery Issues
If tracking shows your package as delivered but you cannot locate it, please check with neighbors and around your property first, then contact the carrier directly with your tracking number. If the carrier is unable to resolve the issue, contact us at info@seventhavenuelink.com within 7 days of the marked delivery date. If your package arrives damaged, please photograph the packaging and contents before opening the item fully, and contact us within 48 hours of delivery so we can initiate a resolution.
Questions About Your Shipment
For any shipping-related question, reach us at info@seventhavenuelink.com or call +1 612-615-2164 during our service hours: Monday–Friday, 9:00 AM–6:00 PM CT. We respond to all shipping inquiries within 1 business day.